CFA privacy policy



We at CONTROLS FOR AUTOMATION (CFA) its subsidiaries and affiliates respect your privacy. This Privacy Policy (“Policy”) explains the accepted privacy practices for our online services at and (each a “Website“, together, the “Websites”).
It also describes the rights and options available to you with respect to your information. The Websites provides content and
information about CFA and our products and services (the “Products”).

You do not have a legal duty to provide the information, and providing it, is subject to your willing consent. Certain services (such as

Personal Data We Collect

Contact Forms. To complete our online contact forms (i.e. sales inquiry, technical support, registration), we may require you, depending
upon the respective form, to provide us with certain personal data, including: full name, email address, phone number, country, job title, company’s name, type of industry you work in and relevant product information (e.g. model and serial number) (“Inquiry Information“).

Registration. When you register to our Websites, you will be required to provide us with your name, email address, location and a unique password of your choosing that will identify you when sign in to the respective Website. Make sure that you change your password periodically. You must maintain the confidentiality of your account login details.

Statistical Information. When you visit our Websites, we will record and collect certain information in relation to your visit and use of the Website, including: IP address, time and date of access, type of browser used, language use, links clicked, and actions taken while
browsing the Websites, preferences while using the Websites, feedback regarding our Products you sent to us (“Analytical Information”).

Use of Personal Data

We may use the information outlined above for the following purposes:

  • Operating the Websites and providing its features and functionalities.
  • Contact you about inquired you made.
  • Enhance the promotions and purchasing opportunities offered to you or other users of the Websites.
  • Conduct researches and surveys and other similar activities related to products and services development.
  • Analyze and provide statistical information to third parties. This information will not identify you personally.
  • Send you notifications about Policy updates;
  • We use it to improve the Websites, to enrich the content on the Website and the services we offer to our customers.
  • Marketing Material. Subject to your prior consent, we will use your Inquiry Information to contact you occasionally, including by
    sending e-mails and information related to CFA Services and Products (“Promotional Communications”).
  • You may ‘opt-out’ of using your profiled data at any time by sending an email to our support service at:
    By doing so, CFA will only delete the Inquiry Information which is required to contact you for Promotional Communications, while the
    rest of the Inquiry Information you submitted to us which is necessary to provide you with our services will continue to be processed.

    Sharing Personal Data

    CFA will not share your information with third parties, except in the events listed below or when you provide your explicit and informed consent:

  • We will share your Information with members of our family group of companies, who help us process the data for the purpose set
    out above;
  • We will share your personal information with our service providers who assist us with the internal operations of our Website and our services. These companies are authorized to use your personal information only as necessary to provide these services to us and not for their own promotional purposes. We do not sell your personal information to third parties;
  • If you have breached any agreement you have with us (including this Policy), abused your rights to use the Websites, or violated any applicable law, your Information may be shared with the competent authorities, law enforcement and third parties (such as legal
    counsels and advisors), for the purpose of handling of the violation or breach;
  • If we are required to disclose your information by a judicial, governmental or regulatory authority;
  • If the operation of the Websites is organized within a different framework, or through another legal structure or entity (e.g. due to
    a merger or acquisition), we will share your information to enable the structural change.
  • Cookies

    Cookies are text files, comprised of small amount of data, that are saved on your computer or any other smart device (e.g. smartphone, tablet, etc.) when you use internet and visit various websites. Cookies are not used to identify you or to harm your device but rather to
    collect analytical information about you experience in order to help us improve our Websites. It also assists us in collecting information about your service preferences in order to provide you with more accurate recommendations, promotions and advertisements. Also, for registered users, cookies allow to log in without entering username and password each time you enter the Website.

    Security and Data Retention

    We retain personal data as long as we need it for the purposes for which it was obtained or until you ask to delete it. Yet we will retain
    your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

    We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information.
    We also request our affiliates to implement such measures in order to secure the information we provide them. However, although
    efforts are made to secure your personal information, we cannot guarantee its absolute protection.

    Legal basis for processing your data:

    The legal basis for collecting and processing information when you contact us for technical support inquiries – is its necessity for the fulfillment of a contract between you (or the company you represent) and CFA, and in order to provide you with feedback, comment
    or service in response to your inquiry. The legal basis for processing and collecting Analytical Information is our legitimate interests in operating our website, ongoing management of our business and business development. The legal basis for collecting and processing
    your information for Promotional Communications is your explicit consent. Further processing and data retention may occur based on
    legal requirements.

    Policy Amendments

    From time to time, we may change this Notice. We will provide you notice of such changes through the Website interface or, if you are a registered user, by sending you an email notice. If you do not consent to the amended Policy, you are required to avoid the Website and
    we may terminate your account. The latest version of the Policy will always be accessible on the Website.

    Contact us

    Should you feel that certain content that appears on our Website harms or offends you in any way, you may contact us through our
    Website by submitting an inquiry online or via email at We will do our best to resolve your issue promptly.

    Last update - October 22, 2020